CCMA & UIPath Webinar

We would like to invite you to the CCMA & UiPath Webinar for contact centre automation - transform your contact centre ops on Nov 17, 2020, from 14:00 - 15:00 CET.

Customers are demanding omni-channel support systems, all the while expecting their requests to be resolved in a personalised timely and error-free manner. Explore how contact centres can reduce Average Handling Time (AHT) with enhanced accuracy and regulatory compliance, without having to compromise on improved customer and employee experience.

Key Takeaways from the webinar

  • Introduction to automation for customer experience
  • Overview of how UiPath can deliver end-to-end customer experience automation
  • Integration of Amazon Web Services (AWS) and Druid chat-bot

Join our speakers Huw Williams (Global Contact Centre Practice Director, UiPath) and Sandra Van Maarseveen (Head of Customer Care and Operations, Eneco) to transform your contact centre operations.

https://start.uipath.com/hCCMA-Webinar-register-transform-contact-centre-operations.html

Reserve your seat for Nov 17th

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